At Pella of Annapolis our expert staff members are here to provide knowledge at every phase of your replacement window or door project. Get to know them here!

Jamie Arndt
Replacement Sales Representative
Jamie Arndt is one of our Retail Replacement Sales Representatives. He has been with K.C. Company for 3 years now. Jamie is from Baltimore, MD and is a graduate from Catonsville Community College. His experience stems from working in the installation-service friend for 12 years and then 11 years in sales and management under the home improvement industry. Jamie is courteous to his clients wants and needs. In his spare time, he enjoys fishing and spending time with his son and daughter.
James Baird
Retail Replacement Sales Representative
James Baird has been with K.C. Company, Inc. since 2011. An entrepreneur and University of Colorado business graduate; James owned and operated four start-up companies throughout the United States beginning in 1985. After starting his career in the jewelry business, he entered the real estate and construction industry in 2001 maintaining an average of $3 million in sales per year. In his spare time, James enjoys reading classical and historical literature and acts as the bishop of his hometown church in Rockville, Maryland. He is a father to four children and has been married for 34 years. James brings patience, experience, and expertise to his Sales Position with K.C. Company, Inc. and thoroughly enjoys working with others.
Joe Basta
Trade Division Sales Representative
Joe Basta has been working with K.C. Company for 15 years now. Previously, he held the position of Vice President of loan servicing for Yorkridge-Calvert Savings and Loan for 15 years, and also owned a liquor store for 5 years. He has studied at the college level for 2 years. Joe and his wife, Wendy, have 5 children, 9 grandchildren, and 1 on the way. In his free time, he enjoys fishing, crabbing, woodworking, and playing horseshoes.
Sheri Bitler
Trade Division Sales Representative
Sheri Bitler has been with K.C. Company for 2 years. Prior to working with us, Sheri worked within her familys concrete and construction company. She maintained multiple responsibilities, such as taking care of the books, drafting and take offs to hands on field work. Sheri also worked for the Home Depots Contractor Services Marketing Division for 4 years. Her hobbies include fishing, hunting, hiking, home remodeling, volunteering, camping and spending time with friends and family. Sheri is the mother of a 2 year old son, who loves nothing more than helping with demo and building various things. Together they also enjoy getting out into the woods and driving out for a day of fishing.
Steve Dengler
Trade Division Sales Representative
Steve Dengler joined K.C. Company in 2013 as the Trade Sales Representative for the Eastern Shore of Delaware and Maryland. Prior to joining K.C. Company, he was a multiple year award-winning Sales Consultant for a Fortune 100 company, specializing in home improvements. Steve also enjoys working with local builders, homeowners, associations, and community projects. In his free time, he really enjoys fishing and an occasional round of golf with friends and associates.
Eric Hall
Retail Replacement Sales Representative
Eric is new to the K.C. Company team in 2013. He brings with him 18 years of experience in the retail custom cabinet industry. For Eric, joining the retail division of Pella Windows and Doors was a natural progression. Throughout his career, Eric acquired a passion for the home improvement process and maintains customer service as his top priority. On projects large and small, Eric is eager to help you find the perfect solution for your home and budget. In his spare time, Eric enjoys playing the drums and singing. His other hobbies include cooking, sports, and doing his own home improvement projects. Originally from Parksburg, West Virginia, Eric is a huge fan of his alma-mater, West Virginia University, where he received his Bachelors Degree in Advertising. Eric has called Baltimore home for the last 20 years and is currently residing in the Canton area.